Support Information

- For basic help and troubleshooting, first check the User Guide included with the software or available as a separate download here.
- For all other inqueries, please e-mail support@timelymigration.com.
- Priority telephone support may also be purchased as part of our support agreements.
- Our normal office hours are 9am to 6pm EST.


To help aid in diagnosing problems, please provide the following information:

For all modules:

MigrationConsole.log
Session configuration file

For the CVSToTFS module:

The CVS changelog for the CVS module you are migrating

For the StarTeamToTFS module:

StarTeamChangesets.xml and StarTeamChangesetsMerged.xml from your session's StarTeam working directory