Support Information

• For basic help and troubleshooting, first check the documentation on the web site here.
• A copy of the EULA is provided with the install and is available here.
• For all other inquiries, please e-mail support@timelymigration.com.
• Priority interactive support may also be purchased as part of our support agreements.
• Our normal office hours are M-F 9am to 5pm EST.

To help aid in diagnosing problems, please provide the following information:

For all adapters:

MigrationConsole.log
Session configuration file

For the CVS To TFS adapter:

The CVS changelog for the CVS module you are migrating

For the StarTeam To TFS adapter:

StarTeamChangesets.xml and StarTeamChangesetsMerged.xml from your session's StarTeam working directory

For the Subversion To TFS adapter:

The output from SVN log for the root folder being migrated using the following parameters:

svn log --xml -v [PATH] > SVNResult.xml

For the TFS To TFS adapter:

The output from the TFS command line for the root folder being migrated using the following parameters:

tf history $/TeamProject/RootFolder /format:detailed /recursive /collection:http://tfs.company.com:8080/tfs/DefaultCollection > TFSHistory.txt

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